Water Supply

The E.E PHD ,Rourkela under Urban PH department is the  executing agency for PH water supply to Rourkela urban area. A joint MoU has been signed between Rourkela Municipal Corporation and PHD ,Rourkela as per prescribed Service Level Bench mark  fixed by State Govt. on the line of National standard.

Service Level Benchmark

SL No.
Performance Indicator
Bench Mark
2021-22
2022-23
Target (2023-24)

1.

Coverage (%)

100%

97.73%

100%

100%

2.

Per Capita Supply of water (lpcd)

135 Lpcd

181.75 Lpcd

178.63 Lpcd

165.00 Lpcd

3.

Extent of Metering (%)

100%

83%

78%

100%

4.

Extent of Non revenue water (%)

20%

23.51%

23.09%

20.00%

5.

Continuity of water supply

24 Hours

3 Hours

4 Hours

24 Hours

6.

Redressal of customer complaints (%)

80%

100%

100.00%

100.00%

7.

Quality Water Supplied (%)

100%

100%

100%

100%

8.

Cost recovery

100%

379.83%

45.62%

20.00%

9.

Collection of Water Charge (%)

90%

45.78%

47.79%

70%

The enhanced water supply to Rourkela Urban area under UIDSSMT scheme  ,through Govt. of Odisha Housing &Urban Development Department  is under progress  and implemented through PHD department, Rourkela .Govt. grant fund of Rs. 38.14 crores  received by Rourkela Municipal Corporation in the 1st phase has been transferred to E.E.PHD,Rourkela.